What Builders are saying:

"For the record, we appreciate your dedication to customer service, proactive scheduling and quality control follow up!”
Craig McLean, East Forest Homes

In a conversion with our Warehouse Manager, RTS Homes mentioned that their clients are thrilled with the service they receive from our Sales Staff and that they are impressed with their professionalism and felt they are very well treated here.
RTS Homes

Ceramic Decor Centre was included in an exclusive group of 22 of Reid's Heritage Homes best sub trades. This list was compiled for the following reasons:

     • Quality Workmanship

     • Commitment to Construction Schedule

     • Updated WSIB, Insurance and MOL Forms

     • No current or previous Invoice concerns

     • Commitment to Home Service

Fusion Homes won the Tarion Award of Excellence and sent a letter of thanks to Ceramic Decor Centre for their "dedication, team work and commitment to common goals.".

One of our Builders called in and had this to say:
She is always very impressed with our installers and they are always very polite, hard workers and recommends Ceramic Decor to people all the time. She has also used us personally and said that we come very highly recommended.


What Customers are saying:

"My wife and I recently attended Ceramic Decor Centre in regards to purchasing tiles for an upcoming project in our home. On the first occasion, we were greeted by Kim M., who assisted us for quite some time as we were trying to decide what tiles would suit our needs as it is quite a large project we are taking on. Kim was most helpful, understanding and quite patient with us as we were trying to decide.  She also gave us samples to take with us as we were still undecided as to what we wanted. We did return for a second time but Kim was not there. Upon our second visit we were greeted by Jessica , who also assisted us for quite a while and showed the same qualities in her work as Kim. Without the dedication shown to their customers, I’m sure my wife and I would still be searching elsewhere for what we wanted. We would just like to say that with the help of both of these employees, we were able to satisfy our needs."
Ron & Anna Wood

"Between having our floor and backsplash completed in the last couple of weeks, I just wanted "whomever" to know that it was a very good experience for us and Ceramic Decor should be congratulated on their professionalism as well as the quality of workmanship by their installers."
Leon & Nancy Stickle

"Thanks for all your help. We appreciated all the help we received from you and the rest of the employees at your facility"
Joe & Angie Hudyn

Joe & Angie returned to us almost a year later and had this to say: "The team you have working there does a fabulous job. My wife and I were over recently to get some tiles and grout for the backsplash in our kitchen and the girl that helped us again was wonderful to deal with!"
Joe & Angie Hudyn

Luisa & Mark Teeple wrote in to say:
"I want to tell you that your installer did a fantastic job on all our tile areas in the house.  He took so much pride in his work and any other tile job we do we would love to have him return to our home. We will definitely give your name and recommend you to our friends!"

Here is a letter we received from one of our builder employees when we did work in her home:
"While it's still fresh in my head I wanted to pass along this important information. Over the past 3 1/2 days we have had the pleasure of your installers working on the ceramic install at our home. Regarding organization, they are amazing! My home was respected; their attention to cleanliness and tidying up after themselves was fantastic! I would regard their attention to detail and near perfectionism an amazing gift for Ceramic Decor. Their likeable attitude and his hard work ethic also magnify the great attributes of Ceramic decors team and choice in selecting employees. When I regard all aspects of their personage, productivity, workmanship... I most definitely would say they exude 'Excellence'! Not to mention what 'likeable characters' they are! At RHH we are creating a culture and have initiated values. I would say as a result of working with Ceramic Decor for 6 years, and now personally having the wonderful opportunity to work with Chris and Tom, Len, Cory and Aaron as well as Brett in Quality Control; Ceramic Decor has an incredible culture! Keep up the fantastic work as this ensures repeat business and customers will be WOW'd I am!
We love our ceramics! Hats off to the team at Ceramic Decor, and especially Cory and Aaron!"
Reid's Heritage Employee

"Thanks for a job well done. We are very pleased with your workmanship, care for detail and friendly cooperation. Much appreciated!"

"I am so pleased with the job. The floor exceeds expectations. Your installer was fast, thorough and neat... a real pro!"

"Thank you for a wonderful experience! From the time I walked into your store to the finished product, everyone was so pleasant and helpful. Everyone in the showroom did a great job of helping to choose stone, mosaic and pattern to suit our kitchen. The installer did a great job. He was on time each day, very professional and didn't make a huge mess! Our kitchen is so much brighter and we love the travertine and mosaic mix. Thanks to the showroom for suggesting that! We will certainly be calling you for any future work we may do!"

"We would like to take this opportunity to tell you all what a great experience it was dealing with all the staff. We must say that the ceramic flooring that we had installed looks beautiful.

A special thanks to Jessica who helped us pick out our flooring. She was very patient and extremely helpful. The kitchen floor turned out better than what I could have imagined and the basement bathroom with the glass border, just gives it the added touch. Good choices, Jessica!

Also, we would like to mention how great the installers were; they were neat and tidy and never left a mess behind, which is more than what we can say for the rest of the trades.

Overall we are very pleased with the final outcome of the flooring we had installed. We will be back at some point for tiles for the backsplash in the kitchen and perhaps the fireplace.

George, I must say you should be very proud of your staff and your company. Great job!"

"We would like to thank you very much for our recent renovation. You run a first class operation. We were very impressed with the office staff in the showroom on the two occasions we dealt with them. Then we were again impressed, first meeting Chris who came to measure our home, and then with Cory & Aaron who were excellent workers as well as very courteous and friendly. They all showed up when they said they would and they explained the process each day and what to expect on the next. They took all the worry out of the experience. We were very happy with the end result and wish our dealings with other companies could be like this.
Thank you again!"